How Do Cookies Work?
Cookies are small files that we place on your computer's browser, which assign it a unique identification. Whenever you visit this website we can then access these and understand your preferences. If you want to delete any cookies already on your computer you will first need to find the file or directory that stores them - please refer to the instructions for your file management software. To stop cookies being stored on your computer in future, please refer to your internet browser's instructions by clicking 'Help' in its menu. Deleting our cookies or disabling future cookies won't stop our website from working but it may reduce your user experience. There are different categories of cookies used for different purposes. The cookies we use are listed below under the four cookie categories proposed by the International Chamber of Commerce.
Category 1: Strictly Necessary Cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: Performance Cookies
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.
Category 3: Functionality Cookies
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Category 4: Targeting Cookies or Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Third Party Cookies
|Google (Google Analytics)||Analytics||This cookie provides anonymized data to allow us to understand user behaviour and marketing performance across our Group.||https://tools.google.com/dlpage/gaoptout|
|Livechat||Website Functionality||We use this technology to provide real time access to our Customer Service team via a chat window.||https://www.livechatinc.com/privacy-policy/|
|VWO||Website Functionality||We use VWO's web optimization platform to test the effectiveness of custom content and functionality||https://vwo.com/privacy-policy/|
|Session Cam||Website Functionality||Session Cam allows us to re-watch your user session to uncover issues with the customer journey improve the effectiveness of the website||https://sessioncam.com/privacy-policy-cookies/|
|Wistia||Analytics||This cookie provides anonymized data to allow us to understand user behaviour across our video content||https://wistia.com/privacy|
|New Relic||Website Functionality||New Relic lets us analyse the performance and stability of the website||https://newrelic.com/privacy|
|Vayner Media||Targeting or Advertising||These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.||http://d29b5yuk6bs1sw.cloudfront.net/VaynerMedia_Privacy_Policy.pdf|
|Rakuten Attribution||Analytics||This cookie provides anonymized data to allow us to understand user behavior and marketing performance across our Group||https://www.rakuten.com/loc/privacy-policy/79085.html|
|Rakuten Display||Targeting or Advertising||These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.||https://www.rakuten.com/loc/privacy-policy/79085.html|
|Quantcast||Analytics & Targeting Cookies or Advertising Cookies||This cookie provides anonymized data to allow us to understand customer demographic and their lifestyle interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.||https://www.quantcast.com/privacy/ ||
Changing Your Settings
You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
If you want to delete any cookies that are already on your computer, please refer to the help and support section on your internet browser for instructions on how to locate the file or directory that stores cookies.