Christmas Delivery
Christmas Delivery Dates
Orders must be placed by 4PM GMT on Friday 22nd December to receive in time for Christmas.Please select Saturday delivery option at checkout.
*Orders placed by the above cutoff schedule will be processed for on-time delivery based on standard transit timescales. Please note delivery cannot be guaranteed due to any courier delays or unforeseen weather circumstances, however, we will do everything that we can to get your order to you on time. Please contact our Customer Service team for more information.
Christmas 2017 Returns Period
To help with your Christmas shopping, we have extended our returns policy for the Christmas period. Items purchased from November 10th 2017 can be returned or exchanged up until 31st January 2018. The usual terms and conditions apply.
A copy of your returns form can be downloaded from your account.
Christmas Delivery Dates
To receive your gifts by Friday, December 22nd, please place your orders based on the below cutoff schedule.*
Standard Delivery
Orders must be placed by 4PM GMT on Tuesday 19th December.
Next Day Delivery
Orders must be placed by 4PM GMT on Thursday 21st December.
Saturday Delivery
Orders must be placed by 4PM GMT on Friday 22nd December.
*Orders placed by the above cutoff schedule will be processed for on-time delivery based on standard transit timescales. Please note delivery cannot be guaranteed due to any courier delays or unforeseen weather circumstances, however, we will do everything that we can to get your order to you on time. Please contact our Customer Service team for more information.
UK Next Day Delivery will be delivered via DPD on the next working day – this excludes weekends and public holidays. All accessory-only orders are shipped by Standard Delivery (Royal Mail First Class) and should arrive within the 1-3 working days. Next Day Delivery is not available for the Channel Islands, Isle of Man, Highlands and Islands and Northern Ireland, but a standard service (2-3 days) is available. DPD will advise you via email or text when your goods will be delivered and provide a tracking number.
Europe
Standard International Delivery
4pm on Thursday 14th December
Guernsey, Jersey, Isle of Man and Ireland
4pm on Tuesday 20th December
European orders will be delivered within 3-6 working days by DPD. DPD will advise you via email or text when your goods will be delivered and provide a tracking number.
International
Standard International Delivery
4pm on Thursday 14th December
International orders will be delivered within 2 - 6 working days by DHL - this excludes weekends and bank holidays.