Information on Counterfeiting
A counterfeit product is a fake or imitation item made with the aim of appearing genuine. Such items are often of inferior quality, and can bear the Hunter logo, which is a registered trademark.
These items are not approved by us but we are committed to protecting you from counterfeit goods being sold as genuine Hunter products. We work closely with customs and law enforcement authorities throughout the world to reduce counterfeiting. We are keen to demonstrate that we do not tolerate counterfeiting and will actively take legal action against infringers.
Avoiding the Purchase of Counterfeit Products
When shopping online for Hunter footwear, ready-to-wear or accessories, you should be vigilant of websites purporting to have Hunter goods available. They claim to sell discounted goods, often using the Hunter logo, and intentionally try to deceive you into buying inferior, unauthorised products.
Auction sites can also be a common outlet for counterfeiters to sell fake items. Some private individuals are genuinely selling products but it is always worth checking the seller history and user feedback to see if it is a real, one-off sale or if the seller regularly has multiple goods for sale. At Hunter, we want you to shop safely and enjoy the experience, but it is always worth bearing in mind that when shopping with non-registered stockists, there is the risk of:
- Receiving inferior and unauthorised goods
- Paying for items never to be received
- UK Border Agency seizing and destroying your goods
- Receiving items that do not match the description advertised
- Long delays or problems with the seller
- Poor after sales service
- Fraudulent use of your credit or debit card
- Identity theft
It is European law that all traders who sell online must provide a postal address. Our postal address is Hunter Boot Limited, 36 Melville Street, Edinburgh, EH3 7HA.
As Hunter customers, if you encounter any information that could potentially assist our investigations into stopping counterfeiters, please do not hesitate in contacting us at firstname.lastname@example.org
If you do have any further queries or require our assistance, please do not hesitate in contacting our Customer Support Team on +44 (0) 330 333 4290 or emailing email@example.com. We are here to help and grateful for any information that may lead to the reduction of counterfeit goods in our marketplace.