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Noël Livraison

Période De Retour Noël 2017

Pour vous aider avec vos achats de Noël, nous avons prolongé notre politique des retours pour la période de Noël. Les articles achetés à compter du 10 Novembre 2016 pourront être retournés ou échangés jusqu'au 31 janvier 2018. Les conditions générales habituelles s'appliquent.

Vous pouvez télécharger un formulaire de retour depuis votre compte.

Christmas 2017 Returns Period

To help with your Christmas shopping, we have extended our returns policy for the Christmas period. Items purchased from November 10th 2017 can be returned or exchanged up until 31st January 2018. The usual terms and conditions apply.
A copy of your returns form can be downloaded from your account.

Christmas Delivery Dates

To receive your gifts by Friday, December 22nd, please place your orders based on the below cutoff schedule.*

Standard Delivery

Orders must be placed by 4PM GMT on Tuesday 19th December.

Next Day Delivery

Orders must be placed by 4PM GMT on Thursday 21st December.

Saturday Delivery

Orders must be placed by 4PM GMT on Friday 22nd December.

*Orders placed by the above cutoff schedule will be processed for on-time delivery based on standard transit timescales. Please note delivery cannot be guaranteed due to any courier delays or unforeseen weather circumstances, however, we will do everything that we can to get your order to you on time. Please contact our Customer Service team for more information.


UK Next Day Delivery will be delivered via DPD on the next working day – this excludes weekends and public holidays. All accessory-only orders are shipped by Standard Delivery (Royal Mail First Class) and should arrive within the 1-3 working days. Next Day Delivery is not available for the Channel Islands, Isle of Man, Highlands and Islands and Northern Ireland, but a standard service (2-3 days) is available. DPD will advise you via email or text when your goods will be delivered and provide a tracking number.

Europe

Standard International Delivery

4pm on Thursday 14th December

Guernsey, Jersey, Isle of Man and Ireland

4pm on Tuesday 20th December

European orders will be delivered within 3-6 working days by DPD. DPD will advise you via email or text when your goods will be delivered and provide a tracking number.

International

Standard International Delivery

4pm on Thursday 14th December

International orders will be delivered within 2 - 6 working days by DHL - this excludes weekends and bank holidays.


Europe

Livraison internationale standard

Jeudi 15 décembre à 16h

Guernesey, Jersey, île de Man et Irlande

Mardi 20 décembre à 16h

Les commandes européennes seront livrées par DPD dans les 3 à 6 jours ouvrés. DPD vous préviendra par e-mail ou SMS de la date de livraison de vos marchandises et vous fournira un numéro de suivi.

International

Livraison internationale standard

Jeudi 15 décembre à 16h

Les commandes internationales seront livrées par DHL dans les 2 à 6 jours ouvrés – ceci exclut les week-ends et les jours fériés.