Our products are made from high quality materials, using innovative design and production techniques. We take great pride in our work and most products which are purchased from this Website are covered by a twenty Four (24) month warranty against faulty materials and workmanship. Hunter offers this warranty on products purchased through our website www.hunterboots.com, our retail stores and any of our authorised stockists.
We offer the warranty on all wellington boots, footwear, bags, clothing and a variety of accessories.
Due to the nature and construction of our umbrellas this product comes with a 6-month warranty.
A few of our accessories are excluded from this warranty, the exclusion applies to boot socks, insoles and care products.
Hunter wellington boots are hand crafted, using a combination of modern technology and traditional craft techniques. We use 100% natural product, tapped from rubber trees in tropical plantations. For these reasons, each Hunter wellington boot is unique and may show tiny imperfections in appearance. These in no way affect the performance of the boot, and indeed may be said to add to its character.
Any repair attempt on your product will automatically void the warranty and the product will not be eligible for return. Please be advised that we do not perform repairs or offer replacement parts.
We can only offer a refund for products purchased through our website www.hunterboots.com and our flagship store in Regent Street.
For any products purchased from one of our authorised stockists you will need to refer to the stockist as the contract of sale is held with them. In this instance please contact the place of purchase for further assistance. A full list of our authorised stockists can be viewed here http://www.hunterboots.com/stockists/
Unfortunately, we are unable to assist with any warranty claims for items purchased via an unauthorised stockist.
Please be aware that replacement of your Hunter Product under warranty will not extend the warranty period.
Please note, this warranty does not cover Hunter Products for reasonable wear and tear. This warranty does not affect your statutory rights. For more information on returning a product please see our returns section here http://www.hunterboots.com/returns-information/
Our care information section explains how to look after your product; you can view this page here http://www.hunterboots.com/care-information/